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Prevention and Early Resolution of Workplace Conflict
"Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized."
— Dan Dana (quoted 1988, 2008)
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Links To Members's Only Audio Events

Members of the online MTI Community are notified well in advance of each online event so their input will become part of the discussion and so they can actively participate live over the phone or via txt messagaging. After the event has taken place we add a link to the unedited audio - streaming and MP3 for downloading if you wish.

If you are not receiving advance notice of these online events, and would like to, join our new online community here.

Make Every Contact Count - Leverage Your Online Activities To Grow Your Organization
The focus of the call was the development of effective strategies in your online activities. To be successful online you need to capture the serious visitors to your web site, readers of your articles, your blog posts and comments, and your email messages. Capturing them in a way that allows you to follow up with them if you wish to do so.

Use Your Own Articles and Case Studies to Attract the People and Organizations Important to You
Share your passion with the people searching for the insights your experience offers. Build awareness of your organization's mediation/ADR program among other professionals who will read your articles. Connect with people and organizations you are uniquely qualified to serve. Grow your individual reputation for professional networking, and perhaps future employment opportunities. Leverage the power of the Internet to syndicate your original work.

Introducting the NEW Online Interactive MTI Community
I hope this thumbnail sketch of the MTI Community, in 22+ minutes will provide you with enough information so that you'll say - "I want to be a part of that" and you will click on the link and join the discussion. Remember, there is no charge and you can opt-out anytime with a single click of your mouse.

Dan Dana, The Conflict Doctor
"Unmanaged conflict is the largest reducible cost in organizations today, and the least recognized." ­ Dan Dana (quoted 1988, 2007) Realize the true potential inside your organization using Dr. Dana's simple tactics for eliminating future conflict by managing your individual differences.

GoLightly.com Creating Online Communities For Businesses
Listen to how an online community, sponsored by your trade association, will let you to connect with your expanded network of industry peers - to help you work more effectively. www.GoLightly.com is addressing the 21st Century needs of association members by linking them together in numerous ways to leverage the periodic face to face experiences of their regular meetings.

Michael Cherenson, APR, 2009 Chair Elect and CEO of the Public Relations Society of America
Every organization has a PR strategy, whether they realize it or not. For some it's systematic and proactive, for others it's chaotic and defensive. Listen as Michael Cherenson describes how one of the association's thousands of public relations professionals can help you plot your PR strategy for the upcoming year and beyond. Isn't it time to take control of your organization's public perception? You don't want to miss this interview!

Dan Hall, Business Consultant and Business Broker
Dan shared with our audience of business owners and professionals the key elements in a relationship that define success. Whether you are interested in buying a company, creating an exit strategy for yourself, or offering advice and counsel to business owners - you should not miss Dan's valuable insights and time tested strategies.

Bill Manger, of the U.S. Small Business Administration
Our guest, Bill Manger, the Associate Administrator for the Office of Field Operations of the U.S. Small Business Administration will discuss the role of the SBA in helping someone start or expand a small business, help small businesses better understand the process by which to secure government contracts and much more, including the timely Patriot Loan Program.

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